Our Reviews

Oil change - in and out in 40 min

Monica was amazing, I walked in and was immediately met with eye contact and a smile. While she helped me she was personable and kind. She lightly informed me of maintenance options but never pushed to make me feel uncomfortable. She was informative but wasn't trying to sell anything, she was prompt but didn't make me feel like it was a rushed interaction. I hope she sticks around, being a woman its very refreshing having a female presence at a service department. Shout out Monica, you were great :)

Service at Jet Chevrolet was great as usual. Great customer service and I love the video inspections.

Friendly customer service.

The communication was next level between Aaron the service manager, John the service writer and Eric the tech I was always informed of what was going on.

Great service and quick response

It was good

Came in for an oil change and decided to browse the cars while I wait. Chase came out with a friendly and warm handshake and smile. I told him I was interested in the new Trax and he led to that area and I decided I wanted to test drive one. Ended up with the 2025 Activ model and I'm loving it!!! I really appreciate the swiftness and ease of the buying process. Years ago I would have to take a day off work. Your team is warm, friendly and very knowledgeable. Special thanks to Chase for making this buying experience the best.

I was not pleased that my car was left with stains of traces of their work . And overall the representation seemed a little unprofessional

Monica was fantastic!

Very good and curtious

Ethan Short was my service advisor for a routine oil/filter change. He’s very professional and efficient in getting me through the check in process and explaining upcoming service needs. I appreciate his great attitude and concern for his customer. Job well done!

First oil change and it couldn’t have been any better

excellent service and fast

I arrived early to my oil change and they got me right in. Quick and friendly

The sale rep James was totally professional made the experience easy and not challengeable for that I want to say thank James great job man

I decided to trade in my vehicle for something new. Nate made the process seamless and easy. He was friendly and personable. Lorenzo also helped me with some of the new features on the SUV, that my old one did not have.

Great service, welcoming and through 😉👍

Clear and detailed prior comms, ourteous staff, service took a tad longer than i thought but i understand there was a recall check so OK

I had an appointment at 9:30 I dropped my car off at 8:45 so no one told me if I sit in the lobby I could get to my appointment they had my vehicle from 9:00 to 5:00 and my airbag light is still on so not happy

The service advisor was great and knowledgeable

No comment

The staff were professional and very nice. They are very knowledgeable and answered all my questions. The mechanics worked diligently and finished the service in a timely manner.

Very helpful & friendly staff.

It took three months to get a main battery for our bolt. While we waited the 12v. battery died and we were told this can happen because the car is sitting but the car is sitting because it's waiting for a part. Seems wrong the we should be charged/punished for this. In addition, a loaner was not available for us in the beginning. When one became available it was dirty and had less than 1/4 tank of gas. A month later we received a call saying we had to immediately bring the loaner in because the insurance had run out. We received a new loaner that had less than 1/4 tank of gas and, amazingly, even dirtier. Literally gross inside. Seems like a place that sells cars would want to project a more professional outward appearance.

The manager and Mikey and all who worked on my 2015 Chevrolet cruise were outstanding in helping me get the work I needed done and to bring it in excellent condition.

Was very pleasant

Customer service was excellent

In and out as promised, awesome service as usual

everything went as planned and on time

Always professional.

Fast, professional service - what I expect from Jet Chevrolet!

The 97k tune up was done in one day. The tech explained details on the service video throughly. Very pleased.

I always receive the best customer service at Jet.

Monica was super helpful from the time I stepped in the service department! The video that Luke sent of our truck was super cool - and much appreciated!

Charged me $900 for parts that were not installed. I called and they said oh we we had to order those front shocks (30,000 miles on my Tahoe) no warranty So I had to bring it back to have them installed Another $950! The reason I went back there in the first place was They replaced my new windshield ( calibrated for safety features and subbed it out to another co? My windshield washer pump and fan on high speeds whined - worked fine when I went there Again 30,000 on unit 2022 Tahoe Last time for me and I’ve gone there for 40 years.

Did great but to be told to fill in the last star or it is a bad review is ridiculous. Horrible way to run a business by having employees beg for five star reviews.

Repeat of work done a couple of years ago, tailgate and passenger side electric mirror. Had to order latch and no more mirrors or warranty.

Very friendly and polite!

service advisor very nice and kept me informed of what was going on.

Seems like a very professional team that enjoys their jobs and working with each other. Go Jet!

Awesome service!!!

I always receive a great customer service experience at Jet Chevrolet.

Really good

Super friendly and fast

Was a overall great service

Mike F was supposed to be the person to help me with my oil change at the dealership, he was not at the desk when I arrived so the other man helped check me in and he was awesome. My appointment was for 10:30am for oil change and to rotate the tires and I got out of there at noon because the other people who were getting their oil changed had all left before me and I was really confused why it was taking so long so I got up to go ask for an update and my keys were sitting on Mikes desk and the other man said he hadnt seen him in awhile so who knows how long I was sitting there because Mike wasnt at his desk for whatever reason. Not cool, the other guy was super nice, I didnt get my paperwork because Mike wasnt around, not a good experience.

Always on point when I need my vehicles repaired. Shout it to John for getting me in so quick everytime!

Always meets expectations

Great service and great people

Ethan helped me through a challenging issue with a lost key fob and a locked car. Everything was handled quickly and professionally.

The service techs at Jet Chevrolet were awesome. Monica talked to me about what my options were and was realistic about what I needed versus what I didn’t need. I felt like she was really upfront about everything and I got my truck back much sooner than expected.

Efficient and effective. Hopefully washed a car better.

Good

Great service experience as always

I made an appointment online for a diagnostic on my check engine light being on. When I went to drop my car off the guy said that he wasn’t sure if he could get to it that day because diagnostics take longer and his workers were going to be leaving soon. Very frustrating- if there is certain things that will take longer, it should alert the person online before they make the appointment. Then the guy- Ethan, said he would call me back by 9 the next morning as now my car had to be kept overnight. By 9:30 I hadn’t heard anything and so I called in and Ethan was doing a test drive and wasn’t available. I didn’t get a call back for a couple hours. Unprofessional- if you say that you are going to call someone by a certain time- do so. When I finally got the call, they hadn’t even finished diagnosing my car, saying they were short on people and hadn’t gotten to it yet. Couple hours later got the diagnosis and then had to leave the car another night as they had to order the part. Ethan didn’t look at the past work done on the car and recommended all the spark plugs be replaced even though the worker said only one was bad. My husband found paperwork from two years ago that showed we had replaced all the spark plugs then and when he mentioned that to Ethan he said he didn’t notice. My husband saved us money because he looked at previous work. Frustrated that what I thought was going to be a one day appointment has now turned into a couple days. Only good thing is that the car was done on the third day an hour earlier than I was told. If someone would have done a better job on your website so it makes a person aware that diagnostics take longer and Ethan would have followed through on time and checked past visits- everything would have been fine. I understand that workers were short- but you should cut back on appointments or bring more people in, not make people wait.

Not happy that truck had to stay longer that original time frame. Cost was steep in price. Then had to bring truck back to have cooling system burped. Heater was only blowing clod air. Everything seems to be working fine now.

Mikey is great, great attitude………the service and mechanic crew were fast

Only place I will ever buy from

Salesman don’t have any knowledge about car. Sale me the car is not what I’m asking for. I want to buy Silverado ev 4wt which give me 450 miles range but he give me the 3wt instead. I didn’t found out until I get home put in the charger

Mikey the best. Love the videos.

Great service

Had a shuttle ride home that was great.

Other than paying 500 more than the estimate given, great. Very upset that the quote was so different.

Fast service, excellent communication

Great service and great people

Very informative and I liked the video I got while they were doing the work.

First scheduled appointment was a waste of time,after a three hour wait they hadn’t even touched my car. Had to return to just have it analyzed on the problem with headlights, then the problem was found but part wasn’t available so had to return for third time. Third visit fixed the problem. I have been dealing with their service department since I bought my car there and have always had excellent service. I know some things are beyond their control so I’ll continue to use their service.

Very helpful and very kind. Explained everything thoroughly

They are working hard to resolve a tricky problem with the HTC on my 2025 Z06. Happy with the effort.

The staff were very knowledgeable and courteous. The quoted time to do the job was spot on.

It was done in good time and did software update I was pleased drives better

Working with Ethan is easy, for he treats us with respect and doesn't quit until he knows the job is finished. He is kind and a good listener. He is the employer's dream come true. Thank you for this opportunity to share.

Great customer service. Service guys did a great job explaining in detail of my auto service.

The jet Chevrolet experience was a great thank you for your service

It was good. Tahoe was finished early

I have 2 vehicles that get serviced at two different Chevy service centers. Jet Chevrolet is by far my favorite to get my car serviced. I love that they have videos to back up their recommendations for the services needed for my car.

The car mat was blackened when I got in the car. And then a day later I was going through settings on dash and the oil life said 45%. What? Did you even change the oil or if you did and didn’t reset the notifications? Makes one feel as if it was done sloppy or not at all ?

Ethan is always ready to go above and beyond any extra requests that I may have.....

Good service

Excelent service everyone was so nice

They helped me through an incredibly frustrating situation. They were awesome!

Great customer service. Friendly and helpful staff.

John Robertson took extreme good care of me and got my truck fixed and even got me in earlier than expected.

My experience with service was outstanding. I highly recommend Jet Chevrolet for anyone needing maintenance or repairs. I will definitely be returning for all my future service needs.

Easiest new car purchase I’ve ever had.

Na

You did an excellent job helping us out, ABOVE and BEYOND what we were hoping for, and we're very satisfied with the way you were able to work us in to the busy schedule today. You have a great way of treating customers! Is there a way you can post our review? Jeff and Millie

Everyone was helpful and friendly

This team always rocks! In and out....

Overall great experience

Monica is great at her job!

My experience was great start to finish! Thanks Jet!

As always, my truck was well taken care of and after a short wait I was back on the road.

Excellent service as usual!

Process was great- very efficient. Was kept in constant contact so there weren't any surprise charges or issues that I hadn't already been made aware of.

Professional and courteous

Great, it not take long, nice people

great support from the Service Department

Monica was very helpful and showed excellent customer service.

Nathan was attentive to my needs with the chevy 2500. He communicated well between myself and the technician.

In an out in a timely manner Polite nice service folks

My 2024 Colorado had a front brake issue; both front calipers needed to be replaced. Thank goodness my truck is still under warranty! My service advisor, John, ordered the parts and was very much on time in getting my truck in for the necessary repairs. Since my truck was in the shop all day, John even provided me a zero cost rental SUV so I could get around. I really appreciate John’s help with the whole process.

The salesman was very professional and the whole team really helped me out with my specific situation. The only thing is that I was told and signed a paper stating I wouldn't have to put any money down but once I went back to sign the deal I was told I would have to put a down payment for the deal to happen. Love the truck though.

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I am informed with a video showing what is going on with my truck if work is needed

Friendly and fast

Always the best customer service!

Monica in service is a absolute joy to work with.

It was the best experience I have had, the video inspection was very will done and it gave me insight to what your technicians look at when a vehicle comes in for service.

It was good

Good

Was fast and easy

Good

Very Awesome and very straight Foward with customer's needs and polite with very good customer service will recommend to Family and friends!!! Thank you, Jet Chevrolet for your help with, My vehicle's needs much appreciated .

Justin was kind and friendly, he answered all of my questions.

Greatly appreciated the willingness to help me get my truck undercoating scheduled and arrangements to get picked up and ready so I didn’t have to go do it myself thank you Nicc as well as Celeste for helping me with the process involved in purchase/under coating from start to finish-I will add that I never felt pressure to purchase or do anything I didn’t want, thank you so much again God bless you all

We love our 2020 Equinox, the sunroof and shade stopped working and the drains for water were plugged. Our Equinox has only 18,000 miles on it. Our cost was over $500 even though we have 100,000 mile "bumper to bumper" coverage, and it took over 2 weeks to get our car back due to availability of parts...???... 2 weeks and the car had puddles in the front, middle and back of the car. We vacuumed the front (which I was told by my wife to leave it as is, she wanted them to see the water... I left the water in the spare tire compartment for the service department to see). I was told they couldn't vacuum the water out because they didn't have a shop vac (wet vac). So, the wet car sat for 2 (F***ing) weeks, WET, molding up... 18K miles and it smells like S**T! The mold will probably cause us to be ill, my wife has COPD and I am very concerned about all this, This is the 2nd new car we bought from this dealership, the first one had unlimited oil changes, the Equinox does not, they changed their policy. Thanks Jet! We may have to trade it in and YOU MAY LOSE A CUSTOMER...! DO YOU CARE??? We are not happy and very disappointed. How do you feel?

This dealership is always great at helping you out

The team was able to pull history codes and fixed the issue in a timely manner. This time the mechanic did a full and complete video inspection of my truck and it wasn't rushed or out of focus.

Monica was exceptional, she was very attentive and very helpful in my needs of getting my truck serviced and ready for me. Great job Monica.... Keep it up....

Fantastic service department!!!!!

Process was great from start to finish. Excellent staff

Great Service

I worked with James Trigger, he was very nice, helpful and knowledgeable about the vehicles they sell. Took care of me from the beginning till the end making sure I got the best deal possible.

No video of services performed.

My service representative was knowledgable, helpful and very welcoming.

We have bought all our cars here. Monica has been so great , professional and very helpful.

Good service

We had a great experience at Jet Chevrolet. James took great care of us from start to finish. He explained everything to us and went overboard to be accommodating.

Monica was very help and listen to my issues. She was the person I probably ever dealt with at a dealership

Monica does a great job and represents the service dept very well.

Service rep was great, no upselling, got me out under an hour👍🏻 video from service tech was great……always a good experience at jet

Great Service!!

5 months ago, they fixed leaks in my truck when I did a regular oil change, and I’ve been told it’s going to take one week. It took almost three weeks, and this time I went for the 60,000-mile oil change they recommended. I bought the package that includes checking for leaks and topping off all the fluids and filters. When I went to pick it up, they told me it has a leak. When I asked if it’s related to the problem from last time, they told me in order to do that, I have to pay another $ 200 just to check. I asked if I can see a manager. They said he is not there and he is going to call me. It’s been for days. I even called yesterday and left a voicemail. One last thing, my windshield washer fluid is almost empty message showed up when I was driving out of the service place.

Had it for a month Had to pay out of pocket for what should have been warranty Truck is in same mode after 3 days. Fan on and limp mode

They were very knowledgeable about what my vehicle needs, but at the same time they did damage a piece of my vehicle. It they did tell me that they would order a new piece to fix what was broken

Excellent service

Had a pain in the butt electric issue with the windshield washer pump but it’s fixed now we are happy it is fixed

Fast and accurate work. Excellent communications.

great customer service and receiving the maintenance video at the end was cool.